FAQ's

Q:What is the minimum i can order?
A:24 pieces per design.

Q:What type of art file do i need to send for my design?
A:All files must be at least 300 dpi. Preferred file types are .EPS, .AI, .PSD & .TIFF. If you’re submitting illustrator files, send with no clipping masks and all text converted to outlines.

Q:What type of art file to print my banner?
A:Files that print best are .eps or .ai, converted to outline. We can also print high resolution .pdf, .tif, and .jpg formats. Typically 300 dpi or higher is suitable. We print in six colors C, M, Y, K, LC, LM. Please keep this in mind when submitting files for printing as color tone shifting may occur if file is submitted in RGB. If there is a specific PMS color needed, please specify when placing a digital order.

Q:I need information on embroidery?
A:We would love to, just let us know what you have in mind. Art charges will apply.

Q:I need a design, can you do that?
A:We would love to, just let us know what you have in mind. Art charge may apply.

Q:What is your average turnaround time?
A:Production time is normally 5 – 7 business days which does not include shipping time.

Q:I need it fast, can we do a rush order?
A:Yes, we offer rush orders in most cases, it will depend on our production schedule. Rush charges will apply.

Q:Does the Price include shipping?
A:No, but we can provide estimated shipping costs at time of quote, just reference this in your inquiry.

Q:How big can you print my design?
A:Standard Print size is 15″ X 16″.

Q:Can I mix and match shirt colors on my order? 
A:Yes, you can do as many different color tees with your order as long as it’s the same design. If you decide to change the color of the ink within the same order, ink change fees will apply.

Q:Can I mix and match shirt sizes?
A:Yes, you don’t have to have any specific quantity in any size. Remember, sizes XXL and larger do cost more, so keep that in mind.

Q:What are my choices in ink colors?
A:We can mix any color you need for your design. Because of the variation in computer monitors, we can’t guarantee color matching from digital files, but we will try our best. If you need exact color matching, please request our PMS (Pantone Matching System) color matching. A charge of $25 per color matched will apply.

Q:Do I need to pay for my shirts now?
A:For an order to be considered placed we require a 50% deposit. The balance is due the day your products are shipped. We accept all major credit cards.